Rossignol Cross-Country Boots

What went wrong

The notice saysThe boot’s sole could separate from the upper boot during use, posing a fall hazard to consumers.

In ski and snowboard boots a fall hazard usually comes from hardware: a cuff pivot, buckle, power strap, walk-mode lever or the sole interface with the binding. When one of those lets go, the boot can release or lose support at speed. That is why these recalls tend to offer repairs or replacement parts through the shop that sold the boots, rather than a refund.

How to tell if your pair is affected

Product description in the noticeThis recall involves Rossignol cross-country boots with model X-IUM World Cup Skate, X-IUM World Cup Classic, X-IUM World Cup Pursuit, X-11 Skate, and X-IUM J Skate. The model name is printed on the upper part of the boot. Boots included in this recall have a 5- or 6-digit lot number stamped on the right boot under the removable insole (see photo).

The notice gives no style numbers or barcodes, so you match on what it does give: the brand and style (Rossignol Cross-Country Boots), the sale period (December 2007 to June 2009), where it was sold (see “Sold at” above) and the “made in” label (Romania). If a detail does not line up, the recall contact below can confirm.

What the notice tells you to do

RemedyConsumers should immediately stop using the recalled boots and contact Rossignol to determine if their boots are included in this recall and if so, receive a free replacement or a refund.

Recall contact, as printed in the notice: For additional questions, contact Rossignol at (888) 243-6735 between 9 a.m. and 5 p.m. MT, visit the firm’s web site at www.rossignol.com or e-mail the firm at [email protected]

The recall is 17 years old, and the last pairs were sold about 17 years ago. The notice gives a phone number, an email address and a website for the firm; contact details that old may no longer work, while the CPSC notice stays online as the record of the recall.

How this recall compares

• With about 3,000 units, this is the 72nd largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is below typical size.
• 26 other footwear recalls in the archive cite the same kind of hazard (falls), 9 of them in adult / unisex footwear. The earliest in this group dates from 1998.
• The notice puts the sales window at about 19 months (December 2007 to June 2009), against a median of 7 months across recalls that state one. The recall came 1 month after the last sale date.
• The notice gives a price of $140 to $500. For ski and snowboard boots in the archive the typical stated price is about $625, so this pair sat at the cheaper end of its group.
• No incidents were reported before this recall. That is true of 36 of the 95 detailed notices in the archive: firms often recall after their own testing or a supplier finding, not after injuries.

Year, part, store and origin

• 2009 brought 9 footwear recalls in our archive, covering about 1,926,500 units in all. This was the 6th of the year by date and the 8th largest by units.
• The notice names the sole as the part that fails. 3 other footwear recalls in the archive name the same part in their hazard statement; the most recent is Boys' and girls' sandals (2013).
• Made in Romania. 3 of the 91 notices in the archive that name a country list Romania (3%).
• At the stated price, the 3,000 units come to roughly $960,000 of retail sales.

Comparisons use the 103 footwear recalls in our archive, read from the CPSC recall database on October 20, 2026. See data and methods.