CPSC data · checked Oct 20, 2026 · Method
Recall 17210 · August 24, 2017

Arc’teryx Procline boots

Arc’teryx recalled about 3,900 units of Arc’teryx Procline boots on August 24, 2017, citing a fall hazard. The remedy offered was repair.

Fall hazard Adult / unisex Includes women’s sizes Repair
Recalled
August 24, 2017
Firm
Arc’teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver, BC, Canada
Units
About 3,900 (in addition, about 500 were sold in Canada)
Type
Ski and snowboard boots
Sold at
Ski and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com from April 2016 through March 2017 for between $750 and $1,000.
On sale
April 2016 to March 2017 (about 12 months)
Made in
Romania
Sizes
men’s sizes 7½ to 14
Reports
The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.

What went wrong

The notice saysThe axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.

In ski and snowboard boots a fall hazard usually comes from hardware: a cuff pivot, buckle, power strap, walk-mode lever or the sole interface with the binding. When one of those lets go, the boot can release or lose support at speed. That is why these recalls tend to offer repairs or replacement parts through the shop that sold the boots, rather than a refund.

How to tell if your pair is affected

Product description in the noticeThis recall involves Arc’teryx Procline ski mountaineering boots sold in the following models: Procline carbon support boot, Procline carbon lite boot. The boots were sold in one color, cayenne (orange)/black and in men’s sizes 7½ to 14 and women’s sizes 6 to 10½ (MONDO sizes 23-30.5). "Arc’teryx" is located on the front of the boot. Men’s Procline support boot, and Men’s Procline lite boot. The boots were sold in one color, gray/black and in sizes 7½ to 14 (MONDO sizes 25-30.5). "Arc’teryx" is located on the front of the boot. Women’s Procline lite boot, and Women’s Procline support boot. The boots were sold in one color, euphoria (yellow)/black and in sizes 6 to 10½ (MONDO sizes 23 - 27.5). "Arc’teryx" is located on the front of the boot. Only the foregoing models of boots that do not have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall.

The notice gives no style numbers or barcodes, so you match on what it does give: the brand and style (Arc’teryx Procline boots), the sizes (men’s sizes 7½ to 14), the sale period (April 2016 to March 2017), the store (REI) and the “made in” label (Romania). If a detail does not line up, the recall contact below can confirm.

What the notice tells you to do

RemedyConsumers should immediately stop using the recalled boots and return them to an authorized Arc’teryx dealer for a free repair.

Recall contact, as printed in the notice: Arc’teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, email [email protected] or online at Arcteryx.com and click on the recall banner located at the top of the page for more information.

The recall is 9 years old, and the last pairs were sold about 9 years ago. The notice gives a phone number, an email address and a website for the firm; contact details that old may no longer work, while the CPSC notice stays online as the record of the recall.

How this recall compares

  • With about 3,900 units, this is the 66th largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is below typical size.
  • 26 other footwear recalls in the archive cite the same kind of hazard (falls), 9 of them in adult / unisex footwear. The earliest in this group dates from 1998.
  • The notice puts the sales window at about 12 months (April 2016 to March 2017), against a median of 7 months across recalls that state one. The recall came 5 months after the last sale date.
  • The notice gives a price of $750 to $1,000. For ski and snowboard boots in the archive the typical stated price is about $625, so this pair sat at the pricier end of its group.
  • The notice cites 18 reports before the recall. 36 of the 95 detailed notices in the archive cite no incidents at all.

Year, part, store and origin

  • 2017 brought 5 footwear recalls in our archive, covering about 83,400 units in all. This was the 4th of the year by date and the 5th largest by units.
  • The notice names the shell or cuff as the part that fails. 9 other footwear recalls in the archive name the same part in their hazard statement; the most recent is Head Ski Boots (2026).
  • Sold at REI. 5 other footwear recalls in the archive also list REI as a seller; the most recent is The North Face Women’s Shellista V Mid Waterproof Boots (2025).
  • Made in Romania. 3 of the 91 notices in the archive that name a country list Romania (3%).
  • 18 reports on about 3,900 units works out to roughly 462 reports per 100,000 units. The median across the 55 recalls that give both figures is 16, so this recall drew more reports per pair than most.
  • At the stated price, the 3,900 units come to roughly $3.4 million of retail sales.

Comparisons use the 103 footwear recalls in our archive, read from the CPSC recall database on October 20, 2026. See data and methods.

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Source: U.S. Consumer Product Safety Commission, recall 17210, official notice. Text marked “the notice says” is quoted from CPSC. Womanshoe is not affiliated with CPSC or Arc’teryx.