The North Face Women’s Shellista V Mid Waterproof Boots

What went wrong

The notice saysThe hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.

A fall hazard means a part that carries your weight or keeps the shoe on your foot can fail while walking. Our archive shows this pattern across sandals, boots and dress shoes; the notice text above names the specific part.

How to tell if your pair is affected

Product description in the noticeThis recall involves The North Face Women’s Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.

Numbers named in the notice that you can match against the label, box or receipt:

• NF0A8ADB3IE
• NF0A8ADB5IF
• NF0A8ADBHFQ
• NF0A8ADBKT0

What the notice tells you to do

RemedyConsumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Recall contact, as printed in the notice: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at [email protected], or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.

The recall is 1 year old, and the last pairs were sold about 1 year ago. The notice gives a phone number, an email address and a website for the firm.

How this recall compares

• With about 15,200 units, this is the 37th largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is above typical size.
• 26 other footwear recalls in the archive cite the same kind of hazard (falls), 9 of them in women’s footwear. The earliest in this group dates from 1998.
• The notice puts the sales window at about 5 months (September 2024 to January 2025), against a median of 7 months across recalls that state one. The recall came 3 months after the last sale date.
• The notice gives a price of $165. For boots in the archive the typical stated price is about $29, so this pair sat at the pricier end of its group.
• The notice cites 28 reports before the recall. 36 of the 95 detailed notices in the archive cite no incidents at all.

Year, part, store and origin

• It is the only footwear recall from 2025 in our archive.
• The notice names the eyelet or lace hook as the part that fails. 2 other footwear recalls in the archive name the same part in their hazard statement; the most recent is Children’s soft-soled shoes (2014).
• Sold at Nordstrom. 5 other footwear recalls in the archive also list Nordstrom as a seller; the most recent is Women’s High Heeled Sandals (2023).
• Sold at REI. 5 other footwear recalls in the archive also list REI as a seller; the most recent is F1 LT and F1 GT Ski Boots (2023).
• Made in Vietnam. 6 of the 91 notices in the archive that name a country list Vietnam (7%).
• 28 reports on about 15,200 units works out to roughly 184 reports per 100,000 units. The median across the 55 recalls that give both figures is 16, so this recall drew more reports per pair than most.
• At the stated price, the 15,200 units come to roughly $2.5 million of retail sales.

Comparisons use the 103 footwear recalls in our archive, read from the CPSC recall database on October 20, 2026. See data and methods.