Khaite Women’s High Heeled Sandals
Khaite recalled about 1,860 units of Women’s High Heeled Sandals on November 16, 2023, citing a fall hazard. The remedy offered was refund.
- Recalled
- November 16, 2023
- Firm
- Khaite LLC, of New York
- Units
- About 1,860
- Type
- Sandals, clogs and flip-flops
- Sold at
- Khaite, Bergdorf Goodman, Nordstrom, Saks Fifth Avenue, and other independent stores worldwide and online at Khaite.com, Net-a-porter.com, and MatchesFashion.com from October 2022 through July 2023 for between $920 and $1,080.
- On sale
- October 2022 to July 2023 (about 10 months)
- Made in
- Italy
- Reports
- None reported
What went wrong
The notice saysThe heels on the shoes can detach, posing a fall hazard.
A detaching or breaking heel shifts your weight suddenly to one side, which is how ankle rolls and falls happen. Heel failures on dress shoes are usually traced to how the heel block is attached to the sole: the nails, screws or adhesive that hold it. You generally cannot judge that from the outside, so the style and color details in the notice matter more than how the heel feels.
How to tell if your pair is affected
Product description in the noticeThis recall involves three styles of KHAITE high heeled sandals. The style names are LINDEN SANDAL, LOUISA STRAPPY SANDAL and SEIGEL HEEL SANDAL from the Spring Summer 2024 collection. The model numbers are F3047-780-580, F3057-803-121, F3057-726-200, F3053-809-200, F3053-809-100, F3053-726-826, F3047-808-362, F3047-803-121, F3047-790-905, F3047-783-170 are printed on the shoeboxes. "Khaite" is printed on the soles of all Khaite shoes. Style Code Description Color Fabric Price F3053-726-826 LOUISA STRAPPY SANDAL VIOLET SUEDE $1080 F3053-809-200 LOUISA STRAPPY SANDAL BLACK LEATHER $1080 F3053- 809-100 LOUISA STRAPPY SANDAL WHITE LEATHER $1080 F3057-726-200 SEIGEL HEEL SANDAL BLACK SUEDE $920 F3057-803-121 SEIGEL HEEL SANDAL NATURAL NOVELTY MATERIAL $920 F3047-780-580 LINDEN SANDAL SCARLET RED PATENT LEATHER $950 F3047-790-905 LINDEN SANDAL KHAKI LEATHER $1080 F3047-783-170 LINDEN SANDAL WARM WHITE LEATHER $920 F3047-803-121 LINDEN SANDAL NATURAL NOVELTY MATERIAL $980 F3047-808-362 LINDEN SANDAL SAPPHIRE NOVELTY MATERIAL $980
The notice gives no style numbers or barcodes, so you match on what it does give: the brand and style (Women’s High Heeled Sandals), the sale period (October 2022 to July 2023), the store (Nordstrom) and the “made in” label (Italy). If a detail does not line up, the recall contact below can confirm.
What the notice tells you to do
RemedyConsumers should immediately stop using the recalled shoes and contact Khaite for a full refund. For those who purchased shoes through a Khaite store or Khaite.com, email [email protected] for instructions on how to return and to receive free shipping and a full refund. Purchasers from third-party retailers must return the product to the third-party retailer to receive a full refund or store credit.
Recall contact, as printed in the notice: Contact Khaite by email at [email protected] any time.
The recall is 2 years old, and the last pairs were sold about 3 years ago. The notice gives an email address for the firm.
How this recall compares
- With about 1,860 units, this is the 80th largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is well below typical size.
- 26 other footwear recalls in the archive cite the same kind of hazard (falls), 9 of them in women’s footwear. The earliest in this group dates from 1998.
- The notice puts the sales window at about 10 months (October 2022 to July 2023), against a median of 7 months across recalls that state one. The recall came 4 months after the last sale date.
- The notice gives a price of $920 to $1,080. For sandals, clogs and flip-flops in the archive the typical stated price is about $24, so this pair sat at the pricier end of its group.
- No incidents were reported before this recall. That is true of 36 of the 95 detailed notices in the archive: firms often recall after their own testing or a supplier finding, not after injuries.
Year, part, store and origin
- 2023 brought 2 footwear recalls in our archive, covering about 2,630 units in all. This was the 2nd of the year by date and the 1st largest by units.
- The notice names the heel as the part that fails. 8 other footwear recalls in the archive name the same part in their hazard statement; the most recent is Kensington Court Women’s Shoes (2013).
- Sold at Nordstrom. 5 other footwear recalls in the archive also list Nordstrom as a seller; the most recent is The North Face Women’s Shellista V Mid Waterproof Boots (2025).
- Made in Italy. 7 of the 91 notices in the archive that name a country list Italy (8%).
- At the stated price, the 1,860 units come to roughly $1.9 million of retail sales.