Synclaire Brands Cha Cha and Cha Cha 2 girls' boots

What went wrong

The notice saysThe zipper pulls on the boots can become entangled posing a fall hazard.

For children’s footwear, fall-hazard recalls in our archive tend to involve straps, soles or zipper pulls rather than heels: parts that catch on each other or give way while a child is running. Kids rarely report a near miss, so it is worth checking hand-me-down pairs against the notice details.

How to tell if your pair is affected

Product description in the noticeThe Stuart Weitzman brand Cha Cha and Cha Cha 2 boots come in black or white vinyl with quilted nylon shafts and were sold in girls' size 13 through size 5. The boots have zippers with gold-tone SW logo zipper pulls on the inside side of the boots. The model name and size is printed on a white tag inside the top of the boots.

The notice gives no style numbers or barcodes, so you match on what it does give: the brand and style (Cha Cha and Cha Cha 2 girls' boots), the sizes (girls' size 13 through size 5), the sale period (September 2011 to February 2013), the store (Zappos) and the “made in” label (China). If a detail does not line up, the recall contact below can confirm.

What the notice tells you to do

RemedyConsumers should immediately take the recalled boots away from children and return the boots for a full refund.

Recall contact, as printed in the notice: Synclaire Brands U.S.A. at (888) 998-0702 from 9 a.m. to 5 p.m. ET Monday through Friday, or go to the firm’s website at www.synclaire.com and click on recall information.

The recall is 13 years old, and the last pairs were sold about 13 years ago. A child who wore these at the time has long outgrown them, yet boots like these keep circulating through younger siblings, swaps and thrift racks. The notice gives a phone number and a website for the firm; details that old may have changed, and the CPSC notice stays online as the record.

How this recall compares

• With about 5,000 units, this is the 59th largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is below typical size.
• 26 other footwear recalls in the archive cite the same kind of hazard (falls), 5 of them in children’s footwear. The earliest in this group dates from 1998.
• The notice puts the sales window at about 18 months (September 2011 to February 2013), against a median of 7 months across recalls that state one. The recall came 1 month after the last sale date.
• The notice gives a price of $65. For boots in the archive the typical stated price is about $29, so this pair sat at the pricier end of its group.
• The notice cites 3 reports before the recall and 1 injury. 36 of the 95 detailed notices in the archive cite no incidents at all.

Year, part, store and origin

• 2013 brought 8 footwear recalls in our archive, covering about 138,390 units in all. This was the 2nd of the year by date and the 5th largest by units.
• The notice names the zipper pull as the part that fails. 2 other footwear recalls in the archive name the same part in their hazard statement; the most recent is Girls' Boots (2007).
• Sold at Zappos. 3 other footwear recalls in the archive also list Zappos as a seller; the most recent is Breeze Ave, Breeze Shore and Breeze Step women’s shoes in navy colors (2022).
• Made in China. 61 of the 91 notices in the archive that name a country list China (67%).
• 3 reports on about 5,000 units works out to roughly 60 reports per 100,000 units. The median across the 55 recalls that give both figures is 16, so this recall drew more reports per pair than most.
• At the stated price, the 5,000 units come to roughly $330,000 of retail sales.

Comparisons use the 103 footwear recalls in our archive, read from the CPSC recall database on October 20, 2026. See data and methods.