Primark Wide Fit Kitten Heel Court Pumps

What went wrong

The notice saysThe leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

This is a material problem, not a construction problem: something in the upper, lining or leather tested above what the firm considered acceptable for skin contact. The notice names the substance. If you have worn the shoes and have a skin reaction, a doctor is the right person to ask; the recall notice itself does not give medical guidance beyond its warning.

How to tell if your pair is affected

Product description in the noticeThis recall involves the Primark Wide Fit Kitten Heel Court Shoes. The pumps have an approximately 1.5 inch heel. The shoes were sold in black and nude microfiber fabric. Product number 06689 and the RN code 145478 are printed on the inside of the shoe.

Numbers named in the notice that you can match against the label, box or receipt:

• 06689

What the notice tells you to do

RemedyConsumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.

Recall contact, as printed in the notice: Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page for more information.

The recall is 6 years old, and the last pairs were sold about 6 years ago. The notice gives a phone number and a website for the firm.

How this recall compares

• With about 1,700 units, this is the 83rd largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is well below typical size.
• 8 other footwear recalls in the archive cite the same kind of hazard (chemicals and lead), 1 of them in adult / unisex footwear. The earliest in this group dates from 1999.
• The notice puts the sales window at about 11 months (January 2019 to November 2019), against a median of 7 months across recalls that state one. The recall came 6 months after the last sale date.
• The notice gives a price of $16. For heels and dress shoes in the archive the typical stated price is about $79, so this pair sat at the cheaper end of its group.
• No incidents were reported before this recall. That is true of 36 of the 95 detailed notices in the archive: firms often recall after their own testing or a supplier finding, not after injuries.

Year, part, store and origin

• 2020 brought 4 footwear recalls in our archive, covering about 204,800 units in all. This was the 2nd of the year by date and the 4th largest by units.
• The notice names the chromium as the part that fails. No other footwear recall in the archive names that part in its hazard statement.
• Made in China. 61 of the 91 notices in the archive that name a country list China (67%).
• At the stated price, the 1,700 units come to roughly $27,000 of retail sales.

Comparisons use the 103 footwear recalls in our archive, read from the CPSC recall database on October 20, 2026. See data and methods.