CPSC data · checked Oct 20, 2026 · Method
Recalls

Heel and Sole Failures in Women’s Shoe Recalls

Seven women’s heel recalls, two Madewell shank recalls and a boot hook that tripped wearers, read from the CPSC notices with prices, sale months and reports.

6 min read · Published October 21, 2026 · Last checked October 20, 2026 · 10 sources

In this guide
  1. Three parts that matter in a heeled shoe
  2. The seven heel recalls
  3. The Madewell shank that broke through the sole
  4. A hook that caught the other boot
  5. A sole that turned slippery
  6. Where the rest of the fall recalls come from

In our archive, falls are the most common hazard named in recalls of women’s shoes. Of the 19 recalls in our archive of 103 footwear recalls that involve women’s sizes, 14 name a fall hazard. Strip out the ski boots and what is left is a short list of very ordinary failures: a heel that comes off, a heel that wobbles, a metal strip that pushes through the sole, a lace hook that grabs the other boot.

We read each official CPSC notice (the U.S. Consumer Product Safety Commission is the agency that announces these recalls) on October 20, 2026. Everything below is what those notices say, with numbers from the same records.

Three parts that matter in a heeled shoe

A few plain definitions make the notices easier to follow.

None of the heel notices below say exactly how the heel was attached or which part gave way first. They describe the result, and that is all we repeat here.

The seven heel recalls

These seven women’s shoes and boots were recalled because the heel itself could fail.

Recall date Shoe Units (U.S.) Price
February 18, 2005 Target Merona Sidezip “ENA” boots About 135,000 About $25
April 9, 2009 Wal-Mart George sling-back shoes About 200,000 pairs About $13
July 7, 2009 Charles David sample shoes About 3,200 pairs $22 to $80
December 20, 2011 Naturalizer “Dare” dress shoes About 6,100 pairs $25 to $50
March 12, 2013 White House | Black Market Versailles and Lourdes About 13,500 About $120
July 31, 2013 JP Boden Kensington Court pumps About 190 About $170
November 16, 2023 Khaite Linden, Louisa and Seigel sandals About 1,860 $920 to $1,080

Heels that came off

Four notices use the word “detach.” The Wal-Mart notice says, “Heels on the shoes can easily detach, posing a fall hazard to consumers.” Those were pointed-toe, sling-back shoes sold under the George brand in black, gray and purple. At about 200,000 pairs, it is the largest heel recall in our archive, and the notice lists no incidents. The Khaite notice uses nearly the same words for sandals that cost roughly 70 to 80 times as much: “The heels on the shoes can detach, posing a fall hazard.”

The Target Merona boot notice is the one with a real incident count. The boots had a three-inch heel, and “Target has received 19 complaints of the heels breaking off, including one report of a sprained ankle.” The Charles David notice reported one heel detaching, “resulting in minor bruising.” Those shoes were samples sold in women’s sizes 7 and 9 at Nordstrom and Nordstrom Rack, and the item number could be found only on the original receipt.

Heels that leaned or loosened

Three notices describe a heel that stayed on but became unstable. The Naturalizer “Dare,” a three-inch open-toe heel with a faux patent bow, had heels that “can lean to either side.” The firm reported one consumer in Canada who received a minor leg injury in a fall. The White House | Black Market Versailles and Lourdes had four-inch heels that “can become unstable.” The JP Boden Kensington Court, a 3 1/2 inch patent pump, had a heel that “can loosen with wear,” a phrase that points to a problem showing up over time rather than on the first day.

What the seven have in common

That last point matters if you own a heeled pair from one of these brands. A recall with no injuries on record is still a recall. Every one of these seven notices offered the purchase price back, as a full refund or, for some buyers, a merchandise card or store credit.

The Madewell shank that broke through the sole

On August 20, 2015, Madewell recalled all of its Sightseer sandals from the spring 2015 collection, ten style numbers in all sizes, about 50,600 pairs sold from February to July 2015 for $60 to $80. The hazard: “The metal shank can dislodge and break through bottom of the outsole, posing a fall hazard.” The firm had eight reports of exactly that and no injuries. About six weeks later, on September 29, 2015, Madewell expanded the recall to its Katya sandal, about 570 more pairs at about $100, after one more report. Both notices say the style number sits on a sticker on the outsole.

This is the clearest example in our archive of a shank failure, and it shows why a part you cannot see still counts. The shank is buried inside the sole, so the first sign was the metal coming out underneath.

A hook that caught the other boot

The North Face Shellista V Mid Waterproof boot recall of April 17, 2025, is a different kind of fall. Nothing broke. “The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.” The firm had 28 reports of the top hook catching on the other boot’s lace, including 15 reports of minor injuries in the United States. That is the highest injury count among the women’s fall recalls in our archive. About 15,200 pairs sold in the U.S. from September 2024 through January 2025 for about $165, plus about 5,900 in Canada. The Shellista recall page lists the four style numbers.

A sole that turned slippery

The biggest fall recall in our archive is not a heel at all. On December 2, 2004, Target recalled 1.2 million Mossimo beaded thong sandals in beige or brown suede, sold from January through August 2004 for about $10. “The sole of the sandal can become slippery, causing the consumer to fall and receive bodily injury.” Target had 15 reports of falls and nine injuries, including injuries to the back, head and wrist, and reports of broken bones. The notice offered a Target gift card for the full purchase price plus applicable state tax.

Where the rest of the fall recalls come from

Our archive lists 27 footwear recalls with a fall hazard. Ten of them are ski or snowboard boots, where the notices describe a cracked shell, a loose pin or a boot releasing from its binding, not a heel. Those are grouped on our ski and snowboard boot recalls page. The full set, across all audiences and decades, is on the fall hazards page.

If you have a pair that resembles any shoe above, compare the label inside with the notice before deciding anything. Where style numbers usually hide inside a shoe is covered in checking a pair against a recall. You can open the Wal-Mart record directly on its recall page.

Sources

  1. CPSC, Women’s Shoes Recalled by Wal-Mart Due to Fall Hazard (April 9, 2009)
  2. CPSC, CPSC, Target Corp. Announce Recall of Women’s Boots (February 18, 2005)
  3. CPSC, Naturalizer Recalls Women’s Dress Shoes Due to Fall Hazard (December 20, 2011)
  4. CPSC, White House | Black Market Women’s Shoes Recalled by Impo International Due to Fall Hazard (March 12, 2013)
  5. CPSC, JP Boden Recalls Kensington Court High Heel Shoes Due to Fall Hazard (July 31, 2013)
  6. CPSC, Women’s Shoes Recalled by Charles David Due to Fall Hazard (July 7, 2009)
  7. CPSC, Khaite Recalls Women’s High Heeled Sandals Due to Fall Hazard (November 16, 2023)
  8. CPSC, Madewell Recalls Women’s Sandals Due to Fall Hazard (August 20, 2015)
  9. CPSC, The North Face Recalls Women’s Shellista V Mid Waterproof Boots Due to Fall Hazard (April 17, 2025)
  10. CPSC, CPSC, Target Corp. Announce Recall of Suede Sandals (December 2, 2004)

Written by the publisher of Womanshoe from the sources above and our recall archive. No affiliate links. Spotted an error? Tell us.

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