Shoes for Crews ACE work boots
Shoes for Crews recalled about 4,300 units of ACE work boots on December 22, 2017, citing an impact or crush hazard. The remedy offered was refund.
- Recalled
- December 22, 2017
- Firm
- Shoes for Crews LLC, of West Palm Beach, Fla.
- Units
- About 4,300
- Type
- Work and safety boots
- Sold at
- Shoes For Crews catalog and website from August 2017 through October 2017 for between $80 and $135.
- On sale
- August 2017 to October 2017 (about 3 months)
- Made in
- China
- Sizes
- Men’s sizes 7-11
- Reports
- None reported
What went wrong
The notice saysThe work boots were advertised as puncture-resistant, but were not manufactured with the puncture-resistant plate, posing an injury hazard to users.
Safety-toe and metatarsal-guard boots are sold to meet impact and compression ratings. When a recall says the protection may fail, it means the boot may not hold up to the force the label promises. Employers who require protective footwear generally expect it to meet the rating printed in the boot, so check with your safety officer about a replacement.
How to tell if your pair is affected
Product description in the noticeThis recall involves two styles of ACE work boots by Shoes For Crews. The style number is printed on the inside of the boot on the tongue label. Style Style Number Sizes Colors Exterior Labels ACE Zeus work boots #76054 Men’s sizes 7-11.5, 12, 13 and 14 black "ACE Work Boots" ACE Republic work boots #77667 Unisex in the following men sizes: 4.5 - 11.5, 12, 13, 14, 15 and 16 black "Waterproof" and "ACE Work Boots"
The notice gives no style numbers or barcodes, so you match on what it does give: the brand and style (ACE work boots), the sizes (Men’s sizes 7-11), the sale period (August 2017 to October 2017), where it was sold (see “Sold at” above) and the “made in” label (China). If a detail does not line up, the recall contact below can confirm.
What the notice tells you to do
RemedyConsumers should immediately stop using the recalled boots and contact Shoes for Crews for instructions on receiving a full refund. The firm is contacting all known purchasers directly.
Recall contact, as printed in the notice: Contact Shoes for Crews toll-free at 888-770-7018 from 8 a.m. to 7 p.m. ET Monday through Friday or online at www.shoesforcrews.com and click on Recall Notice for more information.
The recall is 8 years old, and the last pairs were sold about 9 years ago. The notice gives a phone number and a website for the firm; contact details that old may no longer work, while the CPSC notice stays online as the record of the recall.
How this recall compares
- With about 4,300 units, this is the 62nd largest of the 95 footwear recalls in our archive that give a U.S. unit count. The median recall in the archive covers about 7,200 units, so this one is below typical size.
- 11 other footwear recalls in the archive cite the same kind of hazard (impact and crush), 6 of them in men’s footwear. The earliest in this group dates from 2004.
- The notice puts the sales window at about 3 months (August 2017 to October 2017), against a median of 7 months across recalls that state one. The recall came 2 months after the last sale date.
- The notice gives a price of $80 to $135. For work and safety boots in the archive the typical stated price is about $110, so this pair sat near the middle of its group.
- No incidents were reported before this recall. That is true of 36 of the 95 detailed notices in the archive: firms often recall after their own testing or a supplier finding, not after injuries.
Year, part, store and origin
- 2017 brought 5 footwear recalls in our archive, covering about 83,400 units in all. This was the 5th of the year by date and the 4th largest by units.
- The notice names the puncture-resistant plate as the part that fails. 1 other footwear recall in the archive names the same part in its hazard statement; the most recent is Redeemer Men’s Work Boot Model DH 5379 (2024).
- Made in China. 61 of the 91 notices in the archive that name a country list China (67%).
- At the stated price, the 4,300 units come to roughly $460,000 of retail sales.
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